Wednesday, 30 January 2008 |

Since 1991, San Francisco-native Jeanie Fuji has
acted as the traditional Japanese okami (land lady or female inn
keeper) of the Fujiya Ryokan (traditional wooden inn) in the Ginzan
Onsen (hot springs) area.

That year, she
married Fuji Atsushi, the son and heir of the 350-year-old inn and
started her rigorous training under her mother-in-law in the art of
serving customers, true Japanese style. This included preparing all
meals, washing the dishes and cleaning all rooms. The goal was to make
sure every need of every customer was anticipated and met following the
age-old inn tradition of providing the right amount of service at the
right time.

Fuji describes the types of things
she had to learn. “Sliding a fusuma door open and shut, greeting
guests, bringing them meals on small o-zen tables... everything has to
be done a certain way, following the old traditions. And I had to learn
how to talk with the guests using polite, formal Japanese. I often
wanted to give up and go home to the United States. But now I love my
work here,” she says in a Japanese publication.

By
the time she had a good decade of experience behind her, Fuji had
gained a celebrity okami status that she modestly and reluctantly
dismisses. By 2004, she and her husband hired Tokyo-based celebrity
architect Kengo Kuma to raise the personal service of the inn to even
higher level. Kuma overtook a complete remodelling of the inn that
reopened in July 2006. Kuma is behind many well-known buildings,
including the Louis Vuitton Moet Hennessey headquarters in Tokyo.

The capacity of the thoroughly wooden, three-story Fujiya Inn
was reduced to only eight rooms with full capacity at 16 persons.
Considering the location of the inn, right in the middle of a relatively remote rural area known for its hot springs and natural
beauty, the level of luxury in the inn is astonishing.

Kuma
has been able to combine traditional Japanese simplicity with
international tastes and needs, yet avoided the dumbed-down,
westernized version of Japanese style. In fact, Fuji has written an
autobiography on this subject Nipponjin ni wa, Nihon ga
Tarinai (Japanese people are not Japanese enough), in which she
emphasizes that it is important for modern Japanese to recognize and
re-claim the value of their own millennia-old customs and history.

At
Fujiya Inn, you feel that you are part of an ancient, authentic and
almost organic history that seems to be seeping through every seam and
screen here. Many aspects contribute to this effect. One is Kuma’s
brilliant use of layers, screens as thin as veils, to both hide
and reveal space. The omnipresent samushiko bamboo screens by craft
master Hideo Nakata (no, he’s not the horror-movie director) and his
son required 1.2 million four-millimetre-wide strips of bamboo. Green
stained-glass panes by Masato Shida and the prolific use of the hand
made, richly textured Echizen Japanese paper add to the feeling of
lightness and transparency.

The organic,
natural quotient of the inn is also boosted by the baths and the
hand-prepared, fresh food. The inn has five beautiful private hot
springs baths including an open-air bath on the top floor. The food is
based on a regular washoku (Japanese cuisine) menu and features many
edible plants and other local ingredients. Fuji’s favourites include
the sansai, mountain vegetables, including kogomi (ostrich
fern fiddleheads) and urui (plantain lily petioles.) The only exception
to this local-only rule is Cafe Wisteria (English for fuji), open only
in the summer months, and offering international coffees and cakes.

To
get to the Fujiya Inn, take the 3.5-hour trip on the Yamagata Bullet
Train (Shinkansen) from Tokyo and then get a bus to the hot springs.
Or fly from Tokyo to the Yamagata airport and arrange for a pick up by
the inn. By Tuija Seipell
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